Associations Between Perceived SIM-PAK Implementation Quality and Lecturer-Reported Administrative Outcomes

Authors

  • Joko Yoeliyanto Universitas Negeri Surabaya
  • Bambang Yulianto Universitas Negeri Surabaya
  • Syunu Trihantoyo Universitas Negeri Surabaya
  • Sujarwanto Universitas Negeri Surabaya
  • Ratna Suhartini Universitas Negeri Surabaya
  • Lena Citra Manggalasari Universitas Negeri Surabaya
  • Warju Universitas Negeri Surabaya
  • Mohamad Sulton Arifin Universitas Negeri Surabaya

DOI:

https://doi.org/10.17977/um065.v7.i4.2027.15

Keywords:

Administrative effectiveness, Implementation quality, User satisfaction

Abstract

Achieving SDG 4 (Quality Education) in higher education depends on the sustainability and efficiency of institutional governance supporting academic staff. This study evaluates the implementation of the Academic Credit Assessment Information System (SIM-PAK) at Universitas Negeri Surabaya, describing the application, analysing lecturers' responses to its strengths and weaknesses, and testing the effect of implementation quality on administrative effectiveness, process efficiency, and user satisfaction. Grounded in the DeLone and McLean model, a quantitative explanatory design was complemented by descriptive analysis of open responses. Data from 550 active SIM-PAK users were collected via an online five-point Likert questionnaire; all constructs showed Cronbach's alpha above 0.90, analysed using descriptive statistics, Pearson correlation, and simple linear regression. Implementation quality had a positive, significant effect on all three outcomes (p < 0.001), strongest on satisfaction, supporting more sustainable, higher-quality governance aligned with SDG 4.

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Published

15-10-2026

How to Cite

Yoeliyanto, J., Yulianto, B., Trihantoyo, S., Sujarwanto, S., Suhartini, R., Manggalasari, L. C., Warju, W., & Arifin, M. S. (2026). Associations Between Perceived SIM-PAK Implementation Quality and Lecturer-Reported Administrative Outcomes. Jurnal Pembelajaran, Bimbingan, Dan Pengelolaan Pendidikan, 7(4), 15. https://doi.org/10.17977/um065.v7.i4.2027.15

Issue

Vol. 7 No. 4 (2027)

Section

Articles

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Copyright (c) 2026 Joko Yoeliyanto, Bambang Yulianto, Syunu Trihantoyo, Sujarwanto, Ratna Suhartini, Lena Citra Manggalasari, Warju, Mohamad Sulton Arifin

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