Graduate Employability and User Satisfaction in Higher Education

Andi Dian Fitriana; Emilia Mustary; Abd Halim K; Andi Dian Fitriana; Emilia Mustary; Abd Halim K

doi:10.17977/um065.v6.i4.2026.7

Authors

Andi Dian Fitriana Universitas Islam Negeri Alauddin Makassar
Emilia Mustary Institut Agama Islam Negeri Parepare
Abd Halim K Institut Agama Islam Negeri Parepare

DOI:

https://doi.org/10.17977/um065.v6.i4.2026.7

Keywords:

Graduates, Graduate employability, User satisfaction with graduates

Abstract

The existence and absorption of graduates into the workforce is an important indicator of a university’s success in achieving its goals. The quality and competency of graduates serve as key measures of employer satisfaction. This study aims to examine the average waiting period for employment among graduates of the Faculty of Ushuluddin, Adab, and Da'wah at an Islamic university in Indonesia, as well as the level of employer satisfaction. This research employed a survey method using both open- and closed-ended questionnaires, with data analyzed descriptively. The findings show that out of 288 graduates surveyed, 53% (152 individuals) were employed, while 46.9% (135 individuals) were unemployed. Regarding waiting time, 35.4% (102 graduates) obtained employment within six months, 13.2% (38 graduates) within 6–18 months, and 4.5% (13 graduates) after more than 18 months. In terms of employer satisfaction, graduates received positive evaluations across key indicators, including attitudes, skills, competencies, and self-development. Employers particularly valued graduates’ positive attitudes and strong work ethic, indicating that graduates generally possess attributes required in the workplace. However, to further enhance employability and reduce waiting time, it is recommended that the university strengthen practical training, technical skills, and language proficiency. A balanced integration of theoretical knowledge and practical experience is also essential. These efforts are expected to produce well-rounded graduates who are better prepared to meet the demands of the modern workforce.

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