Manajemen Pengetahuan Model SECI Di UPT Perpustakaan Universitas Negeri Malang
DOI:
https://doi.org/10.17977/um064v2i122022p1768-1779Keywords:
Manajemen pengatahuan, Model SECI, Perpustakaan Perguruan TinggiAbstract
Abstract: The university library is an essential component of the Indonesian state universities’ three central responsibilities (Tri Dharma) realization as it is a center of knowledge and information. As a center of intellectual property, college libraries have to disseminate existing knowledge and information to individuals, groups, or organizations. This study aims to describe the knowledge management practices at the Technical Implementation Unit Library of Universitas Negeri Malang using the SECI model and the challenges during its processes. This study used a qualitative approach with a descriptive research design. Data collection was carried out using interviews, observation, and document review techniques. The data analysis process was conducted using data condensation, data presentation, and drawing conclusions. The results of the data analysis suggested a number of results. (1) The knowledge management in the Library of Universitas Negeri Malang using the SECI model includes the socialization stage (for internal and external stakeholders), the externalization stage (ideas or opinions on service and writing innovations), the combination stage (organization catalogs by utilizing information systems), and the internalization stage (participating in activities seminars or conferences). (2) Barriers to knowledge management in Universitas Negeri Malang library are divided into two factors, namely internal organizational factors and external factors.
Keywords: Knowledge management, SECI Models, University libraries
Abstrak: Perpustakaan perguruan tinggi merupakan bagian penting dalam Tri Dharma Perguruan Tinggi Negeri yang menjadi pusat pengetahuan dan informasi.Sebagai pusat kekayaan intelektual, perpustakaan perguruan tinggi memiliki tugas untuk menyebarkan pengetahuan dan informasi yang ada baik ke individu, kelompok atau organisasi.Penelitian ini memiliki tujuan untuk mendeskripsikan penerapan manajemen pengetahuan di UPT Perpustakaan Universitas Negeri Malang dengan pendekatan model SECI serta hambatan yang terjadi dalam prosesnya.Penelitian ini menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif.Pengumpulan data dilakukan dengan menggunakan teknik wawancara, observasi, dan telaah dokumen.Kegiatan analisis dimulai dengan kondensasi data, penyajian data, dan penarikan kesimpulan. Berdasarkan pada hasil analisis data yang ada, diperoleh kesimpulan sebagai berikut. (1) Penerapan Manajemen Pengetahuan di Perpustakaan Universitas Negeri Malang dengan analisis model SECI meliputi tahap sosialisasi yaitu internal dan eksternal, tahap eksternalisasi meliputi ide atau gagasan pada inovasi layanan dan tulisan, tahap kombinasi yaitu pengorganisasian katalog dengan memanfaatkan sistem informasi, dan tahap internalisasi meliputi mengikuti kegiatan seminar atau konferensi. (2) Hambatan dari penerapan manajemen di perpustakaan Universitas negeri malang dibagi menjadi dua faktor yaitu faktor internal organisasi dan faktor eksternal.
Kata kunci: Manajemen pengetahuan, Model SECI, Perpustakaan perguruan tinggi
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