Systematic Literature Review: Pengaruh Virtual Leadership Terhadap Work Engagement Pada Karyawan dalam Setting Kerja Virtual

Authors

  • Taufiq Zduroikhan Universitas Negeri Malang

DOI:

https://doi.org/10.17977/um070v5i32025p140-151

Keywords:

virtual leadership, employee work engagement, performance improvement innovation

Abstract

Technological developments have driven the increase in virtual work globally, but low employee work engagement is a major challenge due to suboptimal communication and virtual leadership. This study aims to analyze the effect of virtual leadership on employee work engagement in a virtual work setting through a systematic literature review approach. By utilizing two major databases, Google Scholar and Science Direct, this study identified 600 relevant scientific articles. After going through a rigorous screening process, including the elimination of duplicates and evaluation of titles and abstracts, 16 articles were selected for further analysis, and finally 4 main articles were synthesized. This study reveals that effective virtual leadership, characterized by intensive communication, mental support, training, and the use of ideal digital platforms, plays a significant role in increasing employee work engagement. However, challenges such as low employee work engagement due to suboptimal communication and the need for an adaptive leadership approach are still major obstacles. This study highlights the importance of developing a targeted virtual leadership strategy to strengthen work engagement in the digital era.

Abstrak
Perkembangan teknologi telah mendorong peningkatan pekerjaan virtual secara global, namun rendahnya work engagement karyawan menjadi tantangan utama akibat komunikasi dan kepemimpinan virtual yang tidak optimal. Penelitian ini bertujuan untuk menganalisis pengaruh virtual leadership terhadap work engagement karyawan dalam pengaturan kerja virtual melalui pendekatan sistematic literature review. Dengan memanfaatkan dua basis data utama, Google Scholar dan Science Direct, penelitian ini mengidentifikasi sebanyak 600 artikel ilmiah yang relevan. Setelah melalui proses penyaringan ketat, termasuk penghapusan duplikasi dan evaluasi judul serta abstrak, 16 artikel dipilih untuk dianalisis lebih lanjut, dan akhirnya 4 artikel utama disintesiskan. Penelitian ini mengungkap bahwa virtual leadership yang efektif, ditandai oleh komunikasi intensif, dukungan mental, pelatihan, dan penggunaan platform digital yang ideal, berperan signifikan dalam meningkatkan work engagement karyawan. Namun, tantangan seperti rendahnya keterikatan kerja karyawan akibat komunikasi yang kurang optimal serta kebutuhan akan pendekatan kepemimpinan yang adaptif masih menjadi kendala utama. Penelitian ini menyoroti pentingnya pengembangan strategi virtual leadership yang terarah untuk memperkuat keterlibatan kerja di era digital.

References

Al Dilby, H. K., & Farmanesh, P. (2023). Exploring the impact of virtual leadership on job satisfaction in the post-COVID-19 era: The mediating role of work–life balance and trust in leaders. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.994539

Bakker, A. B., & Leiter, M. P. (2010). Work engagement: A handbook of essential theory and research. In Work engagement: A handbook of essential theory and research. Psychology Press.

Batırlık, S. N., Gencer, Y. G., & Akkucuk, U. (2022). Global Virtual Team Leadership Scale (GVTLS) Development in Multinational Companies. Sustainability (Switzerland), 14(2), 1–20. https://doi.org/10.3390/su14021038

Boccoli, G., Gastaldi, L., & Corso, M. (2024). Transformational leadership and work engagement in remote work settings: the moderating role of the supervisor’s digital communication skills. Leadership and Organization Development Journal, 45(7), 1240–1257. https://doi.org/10.1108/LODJ-09-2023-0490

Chaudhary, V., Mohanty, S., Malik, P., Apsara Saleth Mary, A., Pai Maroor, J., & Nomani, M. Z. M. (2021). Factors affecting virtual employee engagement in India during Covid-19. Materials Today: Proceedings, 51, 571–575. https://doi.org/10.1016/j.matpr.2021.05.685

Choo, J. . Y., & Horgen, K. (2022). Engagement and burnout in hybrid work arrangements: Effects of leadership behaviors and frequency of virtual work. 1–60.

Elyousfi, F., Anand, A., & Dalmasso, A. (2021). Impact of e-leadership and team dynamics on virtual team performance in a public organization. International Journal of Public Sector Management, 34(5), 508-528.

G. Nalini. (2023). Employee Engagement Ideas for Remote Working Team. International Journal of Advances in Business and Management Research, 01(01), 21–25. https://doi.org/10.62674/ijabmr.2023.v1i01.003

Gaan, N., Malik, S., & Dagar, V. (2024). Cross-level effect of resonant leadership on remote engagement: A moderated mediation analysis in the unprecedented COVID-19 crisis. European Management Journal, 42(3), 316–326. https://doi.org/10.1016/j.emj.2023.01.004

Gerards, R., De Grip, A., & Baudewijns, C. (2018). Do new ways of working increase work engagement?. Personnel Review, 47(2), 517-534.

Greimel, N. S., Kanbach, D. K., & Chelaru, M. (2023). Virtual teams and transformational leadership: An integrative literature review and avenues for further research. Journal of Innovation & Knowledge, 8(2), 100351.

Lee, J., Shin, H., & Kang, J. (2024). Investigating the managerial effects of workcations (work(plus)vacations) on digital nomad employees: Workcation satisfaction, work engagement, innovation behavior, intention to stay, and revisit intention. Journal of Hospitality and Tourism Management, 59(April), 324–331. https://doi.org/10.1016/j.jhtm.2024.05.003

Ludviga, I., & Kalvina, A. (2024). Organizational Agility During Crisis: Do Employees’ Perceptions of Public Sector Organizations’ Strategic Agility Foster Employees’ Work engagement and Well-being? Employee Responsibilities and Rights Journal, 36(2), 209–229. https://doi.org/10.1007/s10672-023-09442-9

Memon, M. A., Salleh, R., Mirza, M. Z., Cheah, J. H., Ting, H., Ahmad, M. S., & Tariq, A. (2021). Satisfaction matters: the relationships between HRM practices, work engagement and turnover intention. International Journal of Manpower, 42(1), 21–50. https://doi.org/10.1108/IJM-04-2018-0127

Nalini, G. (2023). Employee Engagement Ideas for Remote Working Team. International Journal of Advances in Business and Management Research (IJABMR), 1(1), 21-25.

Orhan, M. A., Castellano, S., Khelladi, I., Marinelli, L., & Monge, F. (2021). Technology distraction at work. Impacts on self-regulation and work engagement. Journal of Business Research, 126(January), 341–349. https://doi.org/10.1016/j.jbusres.2020.12.048

Purvanova, R. K., & Bono, J. E. (2009). Transformational leadership in context: Face-to-face and virtual teams. Leadership Quarterly, 20(3), 343–357. https://doi.org/10.1016/j.leaqua.2009.03.004

Rahmadani, V.G., Schaufeli, W.B., Ivanova, T.Y. and Osin, E. (2019), “Basic psychological need satisfaction mediates the relationship between engaging leadership and work engagement: a cross-national study”, Human Resource Development Quarterly, Vol. 30, pp. 453-471.

Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315. https://doi.org/10.1002/job.248

Sedefoglu, D., Ohly, S., Schmitt, A., & Göritz, A. S. (2024). Leading in times of crisis and remote work: perceived consideration leadership behavior and its effect on follower work engagement. Frontiers in Organizational Psychology, 2. https://doi.org/10.3389/forgp.2024.1359541

Stone, G., Conley, C., & Luo, Y. (2014). Transformational Leadership with Confucian Philosophy. Open Journal of Leadership, 3(June), 30–38.

Sylvaine. Castellano, Komes. Chandavimo, Insaf. Khelladi, M. A. O. (2020). Impact Of Self-Leadership and Shared Leadership on the Performance of Virtual R&D Teams In. 0–24.

Turesky, E. F., Smith, C. D., & Turesky, T. K. (2020). A call to action for virtual team leaders: practitioner perspectives on trust, conflict and the need for organizational support. Organization Management Journal, 17(4/5), 185-206.

Woodka, M. (2024). Employee engagement. Provider (Washington, D.C.), 40(5).

Zaw, K. T. (2022). The Effect Of Virtual leadership Practices On Work engagement And Employee Performance In Myanmar Telecommunication Industry (Issue 59).

Downloads

Published

2025-03-31

How to Cite

Zduroikhan, T. (2025). Systematic Literature Review: Pengaruh Virtual Leadership Terhadap Work Engagement Pada Karyawan dalam Setting Kerja Virtual. Flourishing Journal, 5(3), 140–151. https://doi.org/10.17977/um070v5i32025p140-151

Issue

Section

Articles