Systematic Review: Dampak Psikologis dari Kepemimpinan Adaptif dalam Manajemen Krisis
DOI:
https://doi.org/10.17977/um070v5i22025p92-102Keywords:
Adaptive Leadership, Crisis Management, Organizational Well-Being, Psychological ImpactAbstract
Adaptive leadership enhances organizational resilience and employee psychological well-being in crisis management. This systematic review analyzes the psychological impact of adaptive leadership in crisis management. Adaptive leaders help organizations adopt lessons learned post-crisis. The study is based on studies published between 2020 and 2025. The method used follows the PRISMA guidelines and quality appraisal from JBI. The results show that adaptive leadership is positively associated with reduced work stress, increased motivation, and increased organizational resilience. Key contributing factors include transparent communication, emotional intelligence, and a culture of continuous learning. In addition, digital transformation and innovation play an important role in supporting adaptive leadership during a crisis. However, there are several limitations, such as the dominance of qualitative research and the lack of longitudinal studies measuring long-term psychological impacts. This study emphasizes the importance of adaptive leadership training to improve the effectiveness of crisis management. Future research needs to use a quantitative approach and expand the scope of industries to strengthen empirical evidence.
Abstrak
Kepemimpinan adaptif memiliki peran krusial dalam manajemen krisis dengan meningkatkan ketahanan organisasi serta kesejahteraan psikologis karyawan. Tinjauan sistematis ini menganalisis dampak psikologis kepemimpinan adaptif dalam manajemen krisis. Pemimpin adaptif membantu organisasi mengadopsi pelajaran yang diperoleh pasca-krisis. Studi ini didasarkan pada studi yang diterbitkan antara tahun 2020 hingga 2025. Metode yang digunakan mengikuti pedoman PRISMA dan quality appraisal dari JBI. Hasil penelitian menunjukkan bahwa kepemimpinan adaptif berhubungan positif dengan penurunan stres kerja, peningkatan motivasi, dan peningkatan ketahanan organisasi. Faktor utama yang berkontribusi mencakup komunikasi transparan, kecerdasan emosional, serta budaya pembelajaran yang berkelanjutan. Selain itu, transformasi digital dan inovasi memainkan peran penting dalam mendukung kepemimpinan adaptif selama krisis. Namun, terdapat beberapa keterbatasan, seperti dominasi penelitian kualitatif dan minimnya studi longitudinal yang mengukur dampak psikologis jangka panjang. Kajian ini menekankan pentingnya pelatihan kepemimpinan adaptif untuk meningkatkan efektivitas manajemen krisis. Penelitian di masa depan perlu menggunakan pendekatan kuantitatif serta memperluas cakupan industri guna memperkuat bukti empiris.
References
Alzoubi, R. H., Shnaikat, B., Abo Murad, M., Al kloub, R., Alhmesat, M., & Alkharabsheh, O. H. M. (2024). Rethinking growth and survival of hospitality industry in Jordan: the role of responsible and resilient leadership styles in managing crisis. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2402080
Ashria, E., Dayanti, S., & Ayuningtyas, F. (2024). Crisis Management Strategies in Influencer Marketing. JEMSI, 6(1). https://doi.org/10.38035/jemsi.v6i1
Bonini, A., Panari, C., Caricati, L., & Mariani, M. G. (2024). The relationship between leadership and adaptive performance: A systematic review and meta-analysis. PloS One, 19(10), e0304720. https://doi.org/10.1371/journal.pone.0304720
Demerouti, E., & Bakker, A. B. (2023). Job demands-resources theory in times of crises: New propositions. Organizational Psychology Review, 13(3), 209–236. https://doi.org/10.1177/20413866221135022
Dunn, R. (2020). Adaptive Leadership: Leading Through Complexity. www.cceam.org.
Jianhua Mei, Chen, K., & Sun, W. (2024). Adaptive leadership in crisis: strategies for managing uncertainty and enhancing organizational resilience. EPRA International Journal of Economics, Business and Management Studies (EBMS) https://doi.org/10.36713/epra1013|SJIF
Kementerian, A. N., Perempuan, P., Anak, P., Medan, J., Barat, M., & Barat, J. (2020). Manajemen krisis dalam public relations: analisis meta-sintesis aktivisme online crisis management in public relations: meta-synthesis analysis of online activism.
Kurnianto, S., & Ningsih, S. (2024). The influence of adaptive, competence, and transformative leadership on individual performance. EKUITAS (Jurnal Ekonomi Dan Keuangan), 8(1), 79–98. https://doi.org/10.24034/j25485024.y2024.v8.i1.6266
Lai, Y. L., & Cai, W. (2023). Enhancing post‐COVID-19 work resilience in hospitality: A micro-level crisis management framework. Tourism and Hospitality Research, 23(1), 88–100. https://doi.org/10.1177/14673584221075182
Lukić-Nikolić, J., Lazarević, S., & Jaganjac, J. (2022). Leadership role of the human resources department in crisis situations: The case of COVID-19 pandemic. Strategic Management, 27(3), 17–25. https://doi.org/10.5937/straman2200012l
Maunder, R. G., Rosen, B., Heeney, N. D., Jeffs, L. P., Merkley, J., Wilkinson, K., Hunter, J. J., Johnstone, J., Greenberg, R. A., & Wiesenfeld, L. A. (2023). Relationship between three aspects of resilience—adaptive characteristics, withstanding stress, and bouncing back—in hospital workers exposed to prolonged occupational stress during the COVID-19 pandemic: a longitudinal study. BMC Health Services Research, 23(1). https://doi.org/10.1186/s12913-023-09731-x
Mazurkiewicz, G. (2021). Educational Leadership in Times of Crisis. Risks, 9(5), 90. https://doi.org/10.3390/risks9050090
Moola, S., Munn, Z., Tufunaru, C., Aromataris, E., & Sears, K. (2020). CHECKLIST FOR ANALYTICAL CROSS SECTIONAL STUD IES Critical Appraisal tools for use in JBI Systematic Reviews.
Nurfauzi, E., Annisarizki, A., & Mardiana, S. (2021). Manajemen Krisis Satgas Penanggulangan Bencana PT. Banten Wet Java Tourism Development. Indonesian Journal of Tourism and Leisure, 2(2), 76–95. https://doi.org/10.36256/ijtl.v2i2.157
Nyandika Disterius Ondieki. (2024). Influence of Adaptive Leadership on Crisis Preparedness by Public Universities in Kenya. Journal of Human Resource &Leadership, 8. https://doi.org/10.53819/81018102t2439
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. In The BMJ (Vol. 372). BMJ Publishing Group. https://doi.org/10.1136/bmj.n71
Solomona Nebiyu, K., & Kassahun, T. (2021). The Effects of Adaptive Leadership on Organizational Effectiveness at Public Higher Education Institutions of Ethiopia. In International Journal of Organizational Leadership (Vol. 10). https://www.ijol.cikd.ca
Sott, M. K., & Bender, M. S. (2025). The Role of Adaptive Leadership in Times of Crisis: A Systematic Review and Conceptual Framework. Merits, 5(1), 2. https://doi.org/10.3390/merits5010002
Striepe, M., Thompson, P., Robertson, S., Devi, M., Gurr, D., Longmuir, F., Taylor, A., & Cunningham, C. (2023). Responsive, adaptive, and future-centred leadership in response to crisis: findings from Australia, Fiji, and New Zealand. School Leadership and Management, 43(2), 104–124. https://doi.org/10.1080/13632434.2023.2171005
Sumanasiri, A. (2020). Leadership Dimensions Influencing Sustainability Leadership in Sri Lanka: Mediating Effect of Managers’ Ethical Behaviour and Organizational Change. Journal of Management and Sustainability, 10(1), 113. https://doi.org/10.5539/jms.v10n1p113
Thwaite, S. V. (2022). Crisis is a powerful teacher: Resilient Leadership during a Global Health Pandemic. Journal of Leadership Education, 21(1), 196–208. https://doi.org/10.12806/v21/i1/c1
Utami, D. A., & Ramadhani, Y. C. (2025). Change Management Strategies in Improving Organizational Resilience: An Approach Based on Innovation, Digitalization, and Adaptive Leadership. Maneggio Journal, 02(01). https://doi.org/10.62872/wvxg9218
Vaughn, L., Beatty, C. C., & Ostermeyer, E. (2024). Leadership learning during a pandemic: reflections in a time of crisis. Journal of Leadership Education, 23(1), 66–77. https://doi.org/10.1108/jole-01-2024-0010
Yukl, G. (2013). Leadership in Organizations Global Edition.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Faradita Agenovindia Pramesti, Tutut Chusniyah
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
3.png)
1.png)
1.png)
